Fully setup & triple checked quality control Once back we will refund or exchange the item if preferred. That’s why if you receive your order and it’s not as you expected, just let us know within 14 working days and we will have it collected by UPS. We know how much of a gamble it can be purchasing a guitar online without trying it first. International Delivery > Worldwide shipping prices are calculated at the checkout. Nominated day and Saturday delivery services also available. UK Delivery > Free, next day service as standard. We use UPS so it’s fully tracked and insured and you can follow your shipment online every step of the way. Any order placed before 2pm (Mon-Fri) will be despatched that same day.